Landlords and lettings
Material Information support
Who can I contact if I have more questions?
Feel free to get in touch with Moverly for more information, our friendly support team is always here to help. Simply click the yellow chat button on ...
What if I’m unsure of anything?
If you're unsure of anything, our friendly support team is always here to help. Simply click the yellow chat button on this page to chat with Mia, or...
Why is this information required?
With Material Information supplied upfront, the goal is to vastly reduce issues and to improve the home letting experience for everyone.
Where will my property information be shared?
Your property information will be shared with your agent once you've completed the required steps. Moverly gathers and verifies property information...
What are the Material Information questions a landlord has to answer?
To find out more about the Material Information questions for landlords, you can view our video on Landlord Material Information questions .
Where Are Moverly's Services Available?
Moverly's services are available across England and Wales, sellers can benefit from our streamlined and compliant approach to property transactions.
What If I Have Co-Landlords for My Property?
If you have co-landlords for your property, they can and should also be invited to access and complete the required information. This ensures that all...
What is Material Information?
Material information refers to important details about a property that a potential buyer would need to make an informed decision about purchasing it. ...
What are the new Trading Standards requirements?
National Trading Standards confirmed Material Information requirements in November 2023 requiring properties to be listed with more detailed informati...
What if this information portrays my property negatively?
Material information can encompass both positive and negative information about a property, for example, including indications of potential flood risk...
I’d like my agent to use Moverly
If your agent isn’t already using Moverly and they’d like to sign up, they can visit Moverly.com/agents and sign up in moments.
How long does it take to complete Material Information?
Moverly has already gathered a lot of the information required by National Trading Standards for you meaning Material Information should take you a ma...
Do I need to share my information back with my agent?
Moverly does all this for you. Simply follow the steps on Moverly and we’ll share all of the required information back with your agent as soon as you ...
Do I need to provide the information all in one go?
It’s best to provide all of the information as soon as possible. However, Moverly saves and stores all of your information at every step so you can pa...
Can I make Changes to the information?
You can make changes or update your information at any time during the submission process. Simply log in to your Moverly account and follow the easy s...
Can I get my property on the market without Material Information?
Unfortunately not; Material Information is a legal requirement before a property is marketed. The good news is that Moverly simplifies the process by ...
How do I get started?
Your agent will guide you through the process and invite you to Moverly when it's time to complete the necessary steps. It's a straightforward and use...
General troubleshooting
My agent has sent my invite to the wrong email address
If your agent has sent you an invite to complete Material Information and they have used the wrong email address, please contact your agent directly. ...
I can't login with my invite to access my form
If your agent has sent you an invite to complete Material Information and you're unable to access the form because the link has expired, please contac...
My invite link has expired and I can't proceed with my form
If your agent has sent you an invite to complete Material Information and you're unable to access the form because the link has expired, please contac...